Legal
Privacy policy
What we collect, why we have it, who else sees it, and how to make us delete it. It is a short list, because we ask for very little.
01Who is responsible
The data controller is [trading name], [sole trader or limited company, and company number if applicable], of [business address]. For anything in this policy, email [privacy email].
[If you register with the ICO, add your registration number here. Most UK businesses processing personal data for commercial purposes need to pay the ICO data protection fee. Check ico.org.uk.]
02What we collect
When you buy
- Your email address
- Your name, if you give it at checkout
- Your TradingView username
- Your country, and any billing address Stripe collects for tax purposes
- A record of what you bought, when, and whether it is active
We do not collect or store your card number. Card details go directly to Stripe and we never see them.
When you email us
Your email address and whatever you choose to put in the message.
When you visit this website
This site sets no cookies, runs no analytics and has no tracking pixels. Nothing you do while reading these pages is recorded by us. Our host keeps standard server logs, which include IP addresses, for security and troubleshooting.
The checkout is different. It is hosted by Stripe, and Stripe sets its own cookies there for payment and fraud prevention. That is covered by Stripe's own privacy policy.
03Why we have it, and our lawful basis
- To give you access. Your TradingView username exists for one reason: to add you to the invite-only script. Lawful basis: performance of our contract with you.
- To email you your access and support you. Lawful basis: performance of our contract.
- To take payment and manage your subscription. Lawful basis: performance of our contract.
- To keep tax and accounting records. Lawful basis: legal obligation.
- To prevent fraud and abuse of access. Lawful basis: our legitimate interest in protecting the business.
We do not send marketing email unless you have asked for it, and if we ever do you can unsubscribe in one click.
04Who else sees your data
Only the services we need to run this, and only the minimum each one needs:
- Stripe processes payments and holds your billing details.
- Resend sends your access email and receives your email address to do it.
- Cloudflare hosts the website and the small service that sends those emails.
- TradingView receives your username when we add it to the script's access list, which is the whole point of giving it to us.
- [Add your accountant or bookkeeper here if they see your sales records.]
We do not sell your data, rent it, or share it with advertisers. Ever.
05Where your data goes
Some of these providers are based in the United States or process data there. Where data leaves the UK, it is protected by the safeguards those providers put in place, such as the UK International Data Transfer Addendum to the European Commission's standard contractual clauses.
06How long we keep it
- Your TradingView username and access record: while you are subscribed, and for up to [12] months afterwards so we can restore access quickly if you come back.
- Payment and sales records: six years from the end of the relevant financial year, because UK tax law requires it.
- Emails you send us: up to [24] months.
07Your rights
Under UK data protection law you can ask us to:
- give you a copy of the personal data we hold about you
- correct anything that is wrong
- delete your data, where we are not required to keep it
- restrict or object to how we use it
- send your data to you or someone else in a portable format
Email [privacy email] and we will respond within one month. There is no charge.
If you are not happy with how we have handled it, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We would rather you came to us first so we can put it right.
08Security
Payment data never touches our systems. The access email service runs on secrets that are stored encrypted and are not in our published code. The website is served over HTTPS only.
No system is perfectly secure. If a breach ever affected your data and posed a risk to you, we would tell you and the ICO within the time the law requires.
09Changes
If we change this policy the date at the top changes with it. If a change materially affects you, we will tell you by email.
10Contact
Email [privacy email].